9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 7091425087
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" and wait. If you don't receive the OTP after the set time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with account transfer. This will facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should ensure a smooth and issue-free experience.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only access their earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To use this app, you must complete and submit all required KYC details, including saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the otherwise efficient processing time within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. This means bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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